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Track Order

Venom Scent

<h3 id="if-you-havent-received-an-order-confirmation-or-tracking-number-via-email-firstly-please-check-your-spamjunkinbox-if-you-are-still-unable-to-locate-this-order-confirmation-or-tracking-number-please-reach-out-to-our-customer-service-team-athellovenomscentscom-please-provide-us-with-your-name-the-email-used-during-the-purchase-and-any-other-relevant-information-to-help-locate-your-order"><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you haven&apos;t received an order confirmation or tracking number via email, firstly please check your <strong>spam/junk&#xA0;inbox</strong>. If you are still unable to locate this order confirmation or tracking number please reach out to our customer service team at&#xA0;</span><span id="isPasted" style="font-size: 11pt; font-family: Arial; color: rgb(44, 130, 201); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">hello@venomscents.com</span><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">. Please provide us with your name, the email used during the purchase, and any other relevant information to help locate your order.</span></h3>

If you haven't received an order confirmation or tracking number via email, please reach out to our customer service team at hello@venomscents.com. Provide them with your name, the email used during the purchase, and any other relevant information.

I did not receive an order confirmation or tracking number. What should I do?

Order and Tracking Information

How long does it take to process orders and deliver?

How can I track my order?

Where can I find my order number or tracking number?

What should I do if the tracking link is not working?

My order status hasn't been updated for several days. Is this normal?

What are the main ingredients in Venom Scent fragrances?

Our Pheromone Perfume Line

Are your fragrances cruelty-free?

Are Venom Scent fragrances for men, women, or unisex?

What is Pheromone-Inspired Perfume?

Fragrance Information

How long does the scent of a Venom Scent fragrance last?

How can I make my fragrance last longer on my skin?

How should I store my fragrance?

What should I do if I have an allergic reaction to a Venom Scent fragrance?

Why is the roller cap not attached to the perfume bottle when it arrives?

How do I attach the roller cap to the perfume bottle?

Usage and Care

What is your return policy?

What if my item is defective or damaged?

Are there any exceptions to your return policy?

Do you have a cooling-off period for orders shipped into the European Union?

When and how will I receive my refund?

What steps should I take if my package is marked as delivered but I haven't received it?

Policies

If you haven't received an order confirmation or tracking number via email, firstly please check your spam/junk inbox. If you are still unable to locate this order confirmation or tracking number please reach out to our customer service team at hello@venomscents.com. Please provide us with your name, the email used during the purchase, and any other relevant information to help locate your order.

I did not receive an order confirmation or tracking number. What should I do?Updated 6 months ago