Collection

Track Order

Venom Scent

<h3 id="sometimes-there-can-be-delays-in-the-tracking-information-being-updated-by-the-courier-if-there-has-been-no-update-for-more-than-a-5-working-days-please-reach-out-to-our-customer-support-team-athellovenomscentscom-and-well-investigate-this-further-for-you"><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Sometimes there can be delays in the tracking information being updated by the courier. If there has been no update for more than a 5 working days, please reach out to our customer support team at&#xA0;</span><span id="isPasted" style="font-size: 11pt; font-family: Arial; color: rgb(44, 130, 201); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">hello@venomscents.com</span><span id="isPasted" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">, and we&apos;ll investigate this further for you.</span></h3>

Sometimes there can be delays in the tracking information being updated by the courier. If there has been no update for more than a 5 working days, please reach out to our customer support team at hello@venomscents.com, and we'll investigate this fur

My order status hasn't been updated for several days. Is this normal?

Order and Tracking Information

How long does it take to process orders and deliver?

How can I track my order?

Where can I find my order number or tracking number?

I did not receive an order confirmation or tracking number. What should I do?

What should I do if the tracking link is not working?

What are the main ingredients in Venom Scent fragrances?

Our Pheromone Perfume Line

Are your fragrances cruelty-free?

Are Venom Scent fragrances for men, women, or unisex?

What is Pheromone-Inspired Perfume?

Fragrance Information

How long does the scent of a Venom Scent fragrance last?

How can I make my fragrance last longer on my skin?

How should I store my fragrance?

What should I do if I have an allergic reaction to a Venom Scent fragrance?

Why is the roller cap not attached to the perfume bottle when it arrives?

How do I attach the roller cap to the perfume bottle?

Usage and Care

What is your return policy?

What if my item is defective or damaged?

Are there any exceptions to your return policy?

Do you have a cooling-off period for orders shipped into the European Union?

When and how will I receive my refund?

What steps should I take if my package is marked as delivered but I haven't received it?

Policies

Sometimes there can be delays in the tracking information being updated by the courier. If there has been no update for more than a 5 working days, please reach out to our customer support team at hello@venomscents.com, and we'll investigate this further for you.

My order status hasn't been updated for several days. Is this normal?Updated 6 months ago

Sometimes there can be delays in the tracking information being updated by the courier. If there has been no update for more than a 5 working days, please reach out to our customer support team at [email protected], and we'll investigate this further for you.