What should I do if the tracking link is not working?Updated 6 months ago
If you are experiencing any difficulties with the tracking link, we kindly request that you allow a period of 3 to 5 business days for your tracking updates to be processed and made available. In the event that the issue persists, we recommend attempting the following troubleshooting steps: clearing your browser cache and cookies, or alternatively, using a different browser to access the tracking information. Our dedicated customer service team is also available to provide assistance and address any concerns you may have. Please feel free to contact us at [email protected], and we will be more than happy to assist you further.