What is your return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
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Return and Refund Policy
Return and Refund information.
What if my item is defective or damaged?
If the item is defective, or damaged or if you receive the wrong item, please contact us immediately at [email protected] so we can evaluate the issue and make it right.
Are there any exceptions to your return policy?
Yes, certain types of items like perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gasses, sale items, or gift cards cannot be returned. If you have any concerns about your specific item.
Do you have a cooling-off period for orders shipped into the European Union?
Yes, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
When and how will I receive my refund?
Once we’ve received and inspected your problem, we'll notify you about the approval of your refund. If approved, you’ll be automatically refunded on your original payment method within 5 business days.